SWI Knowledge Resources LLP (referred to as
“we,” “us,” or “our”) values your privacy and is committed to safeguarding the
personal information of all users, including students, educators,
collaborators, and other stakeholders. This Privacy Policy outlines how we
collect, use, and protect your data when you access or use
Learn.SpellWellIndia.com (the “Platform”). By using the Platform, you agree to
the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to
provide and improve our services. This includes data provided by users
directly, data collected automatically, and data shared by third parties.
1.1 Data You Provide
We may collect personal and professional
information when you:
- Create an account: Name, email, phone
number, password, address, and profile photo.
- Purchase or access workshops: Payment
details, billing address, and purchase history.
- Interact with the Platform: Submitted
content, reviews, feedback, assignments, and communication with educators or
collaborators.
- Collaborate as an educator, course
developer, or publisher: Tax identification details, payment account
information, and government ID for verification purposes.
1.2 Data Collected Automatically
When you use the Platform, we collect:
- System Data: IP address, device type,
operating system, browser details, and geographic location.
- Usage Data: Pages visited, time spent,
features used, and interaction patterns.
- Cookies: Small text files stored on your
device to enhance user experience and analyze Platform performance.
1.3 Data From Third Parties
We may receive additional information from:
- Social media accounts linked to your
Platform profile.
- Payment processors to confirm successful
transactions.
- Educational institutions or collaborators
for identity verification and access provisioning.
2. How We Use Your Information
We process your data to:
- Provide access to courses, workshops, and
certifications.
- Facilitate communication between
students, educators, and collaborators.
- Process payments securely.
- Personalize user experience and recommend
relevant content.
- Improve Platform functionality and
troubleshoot technical issues.
- Ensure compliance with legal and
regulatory requirements.
3. Sharing Your Information
We do not sell your personal data. However,
we may share information in the following circumstances:
3.1
With Service Providers
To facilitate payments, data hosting, email
communication, and analytics.
3.2
With Collaborators
Educators, course developers, and
publishers may access data relevant to their content delivery, such as course
enrollment details or feedback.
3.3
Legal and Regulatory Compliance
We may disclose your information to comply
with legal obligations, court orders, or government requests.
3.4
Business Transfers
In case of a merger, acquisition, or sale
of assets, user data may be transferred to the new entity.
4. Data Security
We implement robust security measures,
including encryption, secure servers, and access controls, to protect your
data. While we strive to ensure data security, no system is entirely foolproof.
Please safeguard your account credentials and notify us immediately if you
suspect unauthorized access.
5. Your Rights
5.1
Access and Updates
You can access and update your personal
information through your account settings or by contacting our support team.
5.2
Data Deletion
Request deletion of your account and
personal data by contacting us. Please note that some data may be retained for
legal or operational purposes.
5.3
Opt-Out
Opt out of promotional communications by
using the “Unsubscribe” link in emails or adjusting your preferences in account
settings.
6. Retention Policy
We retain your data only for as long as
necessary to fulfill the purposes outlined in this policy, comply with legal
obligations, and resolve disputes. Upon account deletion, data may be retained
as required for record-keeping.
7. Cookies Policy
We use cookies to:
- Remember user preferences and enhance
Platform functionality.
- Monitor Platform performance and gather
analytics.
- Deliver personalized recommendations and
advertisements.
You can manage cookies through your browser
settings. Disabling cookies may affect Platform performance.
8. Collaborators’ Data Usage
Educators, course developers, and content
creators:
- Must use Platform-provided data strictly
for educational purposes.
- Are prohibited from sharing user data
outside the Platform.
- Agree to comply with applicable data
protection laws and policies.
9. Children’s Privacy
The Platform is not intended for
individuals under the age of 13. Parents or guardians must supervise children’s
access and provide consent for participation in workshops. If we learn of data
collection from minors without consent, we will delete such data promptly.
10. Updates to This Privacy Policy
We may update this Privacy Policy
periodically to reflect changes in our practices or legal requirements.
Significant updates will be communicated via email or Platform notifications.
Continued use of the Platform constitutes acceptance of the revised policy.
11. Governing Law and Jurisdiction
This Privacy Policy is governed by the laws
of India. Any disputes arising from this policy will be subject to the
exclusive jurisdiction of the courts in Jamnagar, Gujarat.
12. Contact Us
For questions or concerns about this
Privacy Policy, please contact us:
SWI Knowledge Resources LLP
301 Jolly Bungalow Commercial Complex,
Summair Club Road, Digvijay Plot,
Jamnagar-361005, Gujarat
Email: support@spellwellindia.com
By using the Platform, you acknowledge that
you have read, understood, and agreed to this Privacy Policy.
